1. Purpose of this Privacy Policy

IAG Services FZCO, operating under the brand Consulting.com (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase or use our services, or otherwise interact with Consulting.com. It also outlines your rights and how the law protects you.

This website and our services are not intended for children. We do not knowingly collect data from children, and we comply with the minimum legal age requirements in all jurisdictions where we operate.

2. Important Information

This Privacy Policy applies to all personal data collected through Consulting.com websites, products, services, and events.

We do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected such data without appropriate consent, we will delete it immediately.

3. Contact Details

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Legal Entity: IAG Services FZCO (Consulting.com)

Email: support@educate.io

You have the right to lodge a complaint with your local data protection authority. However, we would appreciate the opportunity to resolve your concerns directly before you contact them.

4. Information We Collect

Information you provide directly

• Full name, email address, and password when creating an account.

• Billing and payment details when purchasing products or services.

• Information provided when completing surveys, feedback forms, or support requests.

Information collected automatically

• IP address, device identifiers, operating system, browser type, and version.

• Usage data such as referring pages, requested pages, and session activity.

• Analytics data via third-party tools (e.g., Google Analytics) to measure engagement and improve services.

5. How We Use Your Information

We use personal data to register you as a customer, provide services, process payments, manage fees, recover outstanding balances, and give you access to your account and resources. We also use your data to improve our website and services, monitor performance and security, communicate updates or new offerings, and deliver personalized marketing and recommendations, including the use of analytics and profiling to tailor services to your interests.

We may also process your data to comply with legal obligations or respond to lawful requests from authorities.

6. Legal Bases for Processing

We process your personal data under the following legal bases:

• Performance of a contract – to provide you with products, services, and support.

• Compliance with legal obligations – such as tax, accounting, and regulatory requirements.

• Legitimate interests – including service improvement, fraud prevention, maintaining accurate records, and ensuring security.

• Consent – where required by law, such as certain marketing communications.

7. Marketing & Communications

Promotional offers

We may use your personal data to determine which products or services may be of interest to you and to send relevant offers.

Third-party marketing

We will only share your personal data with third parties for marketing purposes if you have expressly opted in.

Opting out

You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us at support@educate.io. Opting out does not affect essential service communications (e.g., billing or account notices).

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant advertising. You may refuse or disable cookies through your browser settings, though some website features may not function properly without them.

9. Sharing Your Information

We do not sell your personal data. We may share it:

• With service providers and contractors who support our operations, bound by confidentiality agreements.

• In anonymized or aggregated form, where it cannot identify you.

• When required by law or legal process.

• To protect the rights, property, or safety of Consulting.com, our users, or others.

• In connection with a merger, acquisition, or restructuring of our business.

10. International Data Transfers

If we transfer your personal data outside of the EEA or UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms under applicable law.

11. Data Security & Retention

We implement technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We retain personal data only as long as necessary to fulfill the purposes set out in this Privacy Policy, including for legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.

12. Your Data Protection Rights

If you are located in the EEA, UK, or other jurisdictions with similar laws, you have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict the processing of your data.

• Request data portability.

• Withdraw consent at any time (without affecting prior lawful processing).

• Lodge a complaint with your local supervisory authority.

We will respond to all requests within one month, or within three months where requests are complex, as permitted by law.

Requests can be made by emailing support@educate.io.

13. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected such data without appropriate consent, we will delete it immediately.

14. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and your use of those websites is at your own risk.

15. Changes to This Privacy Policy

Consulting.com (IAG Services FZCO) may update this Privacy Policy from time to time. Continued use of our services after changes indicates acceptance of the updated policy.